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Netgear Router Problems and Issues Technical Support Guide

When dealing with routers, many people have problems logging-in due to technical structural issues or log-in problems. Router log-in issues can be resolved as you read through this article. The router and computer must be connected with the use of an Ethernet cable, and put an end in one of the router LAN ports, ensuring that both ends are secure. Once connected, check for the Internet LED to ensure it is lit on, and troubleshoot as indicated in the user manual. The LEDs for the LAN ports should be lit, and try to move the cable to a different port if they are not lit up. The Ethernet adapter must be lit on as well, otherwise, troubleshoot as explained in the user manual. If ever that the Ethernet adapter was not manufactured by Netgear, you need to contact the direct manufacturer.

Check to see if your computer is connected to the router by selecting start, run, and type ping or, and your computer is not connected if you see the message “Request timed out”. Your internet proxies must be disabled by using the Internet Explorer and try to look for the Tools, Internet Options, Connections, and LAN settings, and uncheck the proxy server for your LAN. Deleting offline contents is important to clear any previous router login page by selecting tools, internet options, delete files and delete all offline content, then click ‘OK’. Try to access using a different browser or computer to log-in, and it also helps to delete cookies. Try to reboot your router and try to log-in this time. If everything fails, you can restore the default factory settings as per user manual and enter the default username and password.

In order to change the WiFi network name (SSID) and password, you need to launch the Internet browser and type the address or Netgear router log-in, enter the username which is ‘admin’ and the default password which is ‘password’. From the Home Page, choose ‘wireless’, enter your new username on the Name or SSID field, and the password on the Network Key field. If ever your computer disconnects from the wireless network, you can view the available wireless network by entering the new WiFi password or network key. Netgear highly advse enabling of password recovery if changing password for user name admin for users to recover password in case it is forgotten. This type of password recovery is supported by different Internet browsers such as Internet Explorer, Firefox, and Chrome but not Safari. Enabling this feature prompts you to enter the serial number that is found on the product label.

Come and visit our website or homepage if you want to know more information about troubleshooting your home Netgear router, and become a smart and informed consumer as always by checking our related articles now!

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