Hiring an ERP Consultant: What You Should Know
For an ERP implementation project to be successful, you cannot do everything in-house. Many times, you will have to hire an ERP consulting partner to be in charge of the implementation process. This is important for a number of reasons. One of the reasons you may want to hire an external consulting team is to ensure any technical expertise your company lacks is addressed. Moreover, hiring an external partner may be necessary to ensure the ERP system is implemented within a specific time.
There are dozens of ERP partners you can contact to help you with the implementation project. However, it will be a big mistake to simply choose any consulting firm you come across. To find the right consulting partner to work with, you need to research well. The right partner will guide you through the technical steps and organization required to make the ERP implementation successful.
You can easily find an ERP consulting firm for your company by searching on the internet. You can also find out from the ERP provider whether there are local, certified consulting firms that understand the solution and can successfully implement it for your organization. If you wish, you can also evaluate different resellers and independent consultants to see whether any of them will be a suitable partner.
The capability of an ERP consulting company is the most important factor to keep in mind during your search. The consulting partner you bring on board will majorly determine whether or not your project will be a success. Here are two things to find out about before hiring a consulting firm.
Consider the Partner’s Experience
It is important to inquire about the experience of the ERP consulting company you are evaluating. Among the things you should find out is what kind of certifications the firm has. However, certifications will not provide a true picture of the experience of the partner. Find out about the size of ERP projects the consulting company has handled in the past. Ideally, you want a partner that has implemented the exact ERP system you want to use.
Before hiring an ERP consulting firm, ask for references of past projects they have been involved with. You can contact some clients that the company has worked for in the past to find out about their experience. Find out the exact activities that the ERP consulting company did in the implementation.
Methodology that the Consulting Company Follows
Another important factor to consider is the methodology and tools that the ERP consultant uses. Successful ERP consulting partners have specific methodologies that they use and various tools to back their strategies. The project should be completed on time if the ERP consulting company follows its methodologies.
Also, ask for samples or templates the partners will use.